The girls (Maggie, Elizabeth ) and I just wanted to let you know that once again we had a fantastic
cruise with Celebrity. Elizabeth and I got an upgrade at the Marina Hotel to a Junior Suite, seems
it was the only room they had left - the hotel certainly was very busy, and once again you found great accommodation for us.
The ship, Solstice, was magnificent, every bit as good as Eclipse. The food was the best we have
ever had on board ship and that's saying something, as we've never had a bad food experience.
The entertainment was mixed - some of it absolutely wonderful and some pretty rubbish – again
same as most other cruises.
The ports were great, in particular the sail into Kotor,Montenegro was amazing - even better than
the sail in and out of Venice. We didn't make it into Marseille (bad weather) - that's the second
time it’s happened to me, but we had booked the excursion to Aix en Provence and we weren't
disappointed, it was lovely.
The girls have decided that they'll try and onlytake cruises on Celebrity as they were impressed with
the 2 hour free drink session every evening, due to my 'elite' membership of Captains Club!
As they both have 'select' membership it shouldn't take too long before they get an upgrade!
Thanks to you once again for finding us a super duper cruise and accommodation. As always you
look after us extremely well as does your admin team. We never need to worry about a thing.
Hope all is well with you and if it’s not too early, may we wish you and all at Scotia best wishes
for the Festive Season.
Hi there, just a quick email to say we thoroughly enjoyed our recent Azamara cruise. The service
from the staff was outstanding. Very much a “can do “ attitude. Azamara informed us
on arrival that we had been given $100 on board credit courtesy of our travel agent, Scotia Travel.
Just wanted to say thanks for that and your help in organising our cruise. Hope to make use of your services again in the future.
I’d like to say Thank You for your perfect preparations for our trip to Scotland! We’ve had a great
time over there with good golf on marvellous courses and a perfect stay in the Old Manor Carnoustie, which is definitely the best B&B in Great Britain!!
We have now returned from our golf vacation which was very enjoyable. I would just like to thank you for your organisation of our courses and tee times. Everything went without a hitch, all of the courses were expecting us and without exception gave us a brilliant welcome. The courses themselves were all in good shape and the weather was just about as good as could be hoped for in November. Again thanks for your help, when we are organising our next golf break you will be our first port of call.
RE: award win
Well done to Scotia - I certainly think your staff deserve it - we recommend Scotia to all our friends!
We always book our trips to Australia through you (Elaine) and have recommend quite a few friends an colleagues to Scotia and so far everyone has been delighted with the service from Elaine and your prices. We will be seeing you shortly as we are going to Australia again
Irene & Euan Munro
I have to say we've booked flights to Sydney with yourselves twice this year and are delighted with the treatment and attention we've had from Elaine and Alison; Elaine especially was given headaches by us when we were caught up in the volcanic ash disruption. We just returned from our second trip yesterday.
Thanks for great service and attention to detail. I have always preferred using a live person to make our travel arrangements. We have done quite a bit of traveling and it is just so much more reassuring to deal with a person than a computer. People should realise that online isn’t always the cheapest option, I can’t wait to book through Scotia soon.
Again, thanks for really great customer relations.
We were extremely pleased with the value and service we received for our girls trip to NYC. Your recommended hotel was fabulous - Thank you for making our trip so wonderful.
Thanks again for a great service , we will certainly refer you to others we know who intend doing similar trips.
Kind regards Bill and Yvette
I would have been happy to pass on my comments to you personally on the phone but Alison
was perhaps a bit embarrassed as she felt she had only done her job. However, I myself
work with the public and I know that while people are often quick to complain when things
go wrong, not many will take the time to thank someone for doing their job in such an
efficient and helpful manner.
Just back from our 6th trip to Sydney with Emirates booked through
yourselves, and once again grateful for keeping us in mind and alerting us
to the airfare sales. I reckon we've now saved the price of a couple of
tickets there and back. Looking at spring next year so keep us in mind
Thanks for recommending Celebrity Cruises to us this summer. As you know we
sailed on Equinox with four days spent in Rome prior to the cruise. Crowne
Plaza is a fabulous hotel but ship was stunning and we still cannot believe
the price we paid for a balcony cabin.
As you know we cruise every other year but will probably be in touch with a
view to something with Celebrity next year, thanks again